Profit and Loss Sharing System - Solution for Trade-offs between Banking Profitability and Economic Efficiency of Intermediation
Author(s): Asfi Manzilati
Affiliation: Faculty of Economic and Business, Brawijaya University, Indonesia
Keywords: Profit and Loss Sharing System, Micro-macro Trade-off, Banking Profitability, and the Economic Efficiency of Intermediation
Received: January 17, 2017 |
Accepted: March 14, 2017
Type of Paper: Review | Vol. 2(1) Page: 17 – 24
The Effect of Good Corporate Governance and Premium Growth on the Performance of Insurance Companies
Author(s): Markonah, Achmad Sudiro, Surachman and Mintarti Rahayu
Affiliation: Faculty of Economics and Business, University of Brawijaya, Indonesia
Keywords: Corporate Governance; Insurance Premium; Corporate Performance; Growth.
Received: February 4, 2017 |
Accepted: March 25, 2017
Type of Paper: Empirical | Vol. 2(2) Page: 1 – 7
How to Build Satisfaction and Customer Loyalty with a Focus On Complaints Handling (Review of the Scientific Literature)
Author(s): Agus Salim, Margono Setiawan, Rofiaty, Fatchur Rohman
Affiliation: Faculty of Economics and Business, Brawijaya University, Indonesia
Keywords: Bank Service Quality; Handling of Customer Complaints; Customer Satisfaction; Customer Loyalty; Public Sector Banks; Indonesia.
Received: January 20, 2017 |
Accepted: March 19, 2017
Type of Paper: Review | Vol. 2(2) Page: 28 – 33