The Role of Satisfaction in Mediating the Effect of e-Service Convenience, Security, and Trust on Repurchase Intention in the Marketplace Case study: Shopee Marketplace
Author(s): Juniwati, Sumiyati
Affiliation: Faculty Economic and Business. Universitas Tanjungpura, Pontianak, Indonesia
Universitas Muhammadiah Pontianak, Indonesia
Keywords: Satisfaction; e-Service Convenience; Security; Trust; Repurchase Intention.
DOI
10.35609/jmmr.2020.5.2(1)
Received: March 10, 2020 |
Accepted: June 30, 2020
Type of Paper: Empirical | Vol. 5(2) Page: 93 – 98
Reference to this paper should be made as follows: Juniwati; Sumiyati., 2020. The Role of Satisfaction in Mediating the Effect of e-Service Convenience, Security, and Trust on Repurchase Intention in the Marketplace Case study: Shopee Marketplace, J. Mgt. Mkt. Review 5(2) 93 – 98. https://doi.org/10.35609/jmmr.2020.5.2(1)
How Commitment, Satisfaction, and Cost Fluctuations Influence Customer Loyalty
Author(s): Andreas Samudro, Ujang Sumarwan, Megawati Simanjuntak, Eva Z Yusuf
Affiliation: Graduate School of Management and Business, Bogor Agricultural University, Indonesia
Department of Family and Consumer Science, Graduate School of Management and Business, Bogor Agricultural University, Indonesia
Keywords: Satisfaction; Commitment; Switching Cost; Loyalty; B2B Relationship.
DOI
10.35609/jmmr.2020.4.2(3)
Received: March 5, 2019 |
Accepted: June 19, 2019
Type of Paper: Empirical | Vol. 4(2) Page: 115-125
Reference to this paper should be made as follows: Samudro, A.; Sumarwan, U.; Simanjuntak, M.; Yusuf, E. Z. 2019. How Commitment, Satisfaction, and Cost Fluctuations Influence Customer Loyalty, J. Mgt. Mkt. Review 4 (2): 115 – 125 https://doi.org/10.35609/jmmr.2019.4.2(3)
How to Manage Customer Satisfaction through Brand Association and Perceived Value Strategy
Author(s): Vonny Susanti, Ujang Sumarwan, Megawati Simanjuntak, Eva Z Yusuf
Affiliation: Graduate School of Management and Business, Bogor Agricultural University, Indonesia
Department of Family and Consumer Science, Graduate School of Management and Business, Bogor Agricultural University, Indonesia
Keywords: Brand Association; Brand Image; Perceived Value; Salesman Personality; Satisfaction.
DOI
10.35609/jmmr.2020.4.3(3)
Received: June 11, 2019 |
Accepted: September 23, 2019
Type of Paper: Empirical | Vol. 4(3) Page: 184 – 193
Reference to this paper should be made as follows: Susanti, V; Sumarwan, U; Simanjuntak, M; Yusuf, E.Z. 2019. How to Manage Customer Satisfaction through Brand Association and Perceived Value Strategy, J. Mgt. Mkt. Review 4(3) 184 – 193 https://doi.org/10.35609/jmmr.2019.4.3(3)
Synergizing Learning Resources and Online Experience: The Pivotal Role of Digital Lecturing Skill in Higher Education
Author(s): Nopriadi Saputra , Uchenna Onyemaechi , Harry Sutanto
Affiliation: BINUS Business School, Jl. KH. Syahdan No. 9 Kemanggisan, 11480. Jakarta, Indonesia
Abia State University, P.M.B. 2000. Uturu, Abia State, Nigeria
Keywords: Engagement, Satisfaction, Digital Lecturing Skill
DOI
10.35609/jmmr.2022.7.2(1)
Received: April 12, 2022 |
Accepted: June 30, 2022
Type of Paper: Empirical | Vol. 7(2) Page: 54 – 65
Reference to this paper should be made as follows: Saputra, N; Onyemaechi, U; Sutanto, H. (2022). Synergizing Learning Resources and Online Experience: The Pivotal Role of Digital Lecturing Skill in Higher Education, J. Mgt. Mkt. Review, 7(2), 54 – 65. https://doi.org/10.35609/jmmr.2022.7.2(1)