Global Journal of Business and Social Science Review (GJBSSR)
Vol. 2(2) 2014
A Review on Customer Perceived Value and Its Main Components
Author(s): Rasoul Asgarpour, Abu Bakar A. Hamid, Zuraidah Binti Sulaiman
Affiliation: Universiti Teknologi Malaysia, Malaysia
Keywords: Customer Perceived Value, Customer Value, Price, Product Quality, Service Quality
Received: March 11, 2014 | Accepted: April 18, 2014
Type of Paper: Review | Vol. 2(2) Page: 1 – 9 | Citation: 4
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Young Travellers: Factors Restraining the Purchase Decision towards Ecotourism Products
Author(s): Goretti Edwin Langi , Sharifah Khairunnisa Syed Ezahar , Norsyazwani Thelaha , Nor Azah Mustapha , Dr Norliza Aminudin
Affiliation:Universiti Teknologi MARA, Puncak Alam, Malaysia
Keywords: Ecotourism, Young Travellers, Purchase Decision, Factor Restraining, Psychological Factors.
Received: March 5, 2014 | Accepted: April 21, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 10 – 18 | Citation: 0
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Interference Issues and Conflict of Activities at Dam Water Catchment Area in State of Selangor Malaysia
Author(s): Norlida Ismail,Prof. Dr. Khairulmaini Osman Salleh
Affiliation: University of Malaya, Malaysia
Keywords: Interference Issues, Conflict of Activities, Sustainable Dam Management System, Selangor, Malaysia.
Received: March 9, 2014 | Accepted: April 12, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 19 – 31 | Citation: 0
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A Study of Brand Image, Perceived Service Quality, Patient Satisfaction and Behavioral Intention among the Medical Tourists
Author(s): Cham Tat Huei ,Lim Yet Mee, Aik Nai Chiek
Affiliation: Universiti Tunku Abdul Rahman (UTAR), Malaysia
Keywords: Brand Image, Service Quality, Patient Satisfaction, Behavioral Intention, Medical Tourism
Received: March 7, 2014 | Accepted: April 16, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 32 – 43 | Citation: 7
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The Usage of Humour Elements in Instructional Communication and Their Roles in Students' Achievement
Author(s): Mohd Ziyad Afiq Mohd Zaharim, Dr. Nor Azura Adzharuddin
Affiliation: University Putra Malaysia, Malaysia
Keywords: Humour, Appropriateness, Effect; Communication process; Instructional.
Received: March 14, 2014 | Accepted: April 10, 2014
Type of Paper: Review | Vol. 2(2) Page: 44 – 49 | Citation: 0
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Market Segmentation of Organ Donors in Malaysia: A Systematic Literature Review
Author(s): Sharifah Nurafizah Syed Annuar, Imbarine Bujang
Affiliation: Unversiti Teknologi MARA Sabah, Malaysia
Keywords: Market Segmentation; Organ Donations; Malaysia; Demographic; Geographic; Psychographic; Behavioural.
Received: March 10, 2014 | Accepted: April 26, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 50 – 54 | Citation: 0
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The importance of investigating TESL trainees' attitudes towards Communicative Language Teaching (CLT)
Author(s): Samira Nikian, Faizah Mohamad Nor
Affiliation: Universiti Teknologi Malaysia, Malaysia
Keywords: TESL trainees; attitudes; CLT; Communicative Language Teaching.
Received: March 19, 2014 | Accepted: April 13, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 55 – 60 | Citation: 0
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Investigating The Relationship Between Knowledge and Complaint Behaviour Among Motor Vehicle Repairs Consumers in Shah Alam, Malaysia
Author(s): Azmi Mat, Zarina Abdul Munir, Nur Liana Kori
Affiliation: Universiti Teknologi MARA Puncak Alam, Malaysia
Keywords: Complaint behaviour; dissatisfaction; consumer's knowledge
Received: March 23, 2014 | Accepted: April 22, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 61 – 68 | Citation: 0
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A conceptual study of the formation of online brand equity: The role of online brand trust
Author(s): Lim Ying San,Azizah Omar,Ramayah Thurasamy
Affiliation: Multimedia University, Melaka, Universiti Sains Malaysia, Penang, Malaysia
Keywords: Online Brand Association; Online Brand Equity; Online Brand Loyalty, Online Brand Trust
Received: March 17, 2014 | Accepted: April 21, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 69 – 76 | Citation: 0
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An Investigation of Credit Risk Management Strategies of Private Commercial Banks of Bangladesh
Author(s): Abu Hanifa Md. Noman, Md. Amzad Hossain, Sajeda Pervin
Affiliation: International Islamic University Chittagong, BGC Trust University Bangladesh.
Keywords: Bangladesh; Commercial Bank; Credit risk; Credit risk management; Credit risk management strategies.
Received: March 8, 2014 | Accepted: April 14, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 77 – 87 | Citation: 0
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The Protective Designation for Urban Conservation and Heritage Development in George Town, Penang
Author(s): Kamarudin Ngah , Mohd Fitri Abdul Rahman, Zainal Md. Zan, Zaherawati Zakaria
Affiliation: Universiti Utara, Universiti Teknologi MARA Kedah, Malaysia
Keywords: Urban Conservation, Conservation Areas, Heritage, Protective Designation, Development Control.
Received: March 16, 2014 | Accepted: April 23, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 88 – 96 | Citation: 0
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The Effects of Brand Experiences, Satisfaction and Trust on Building Brand Loyalty; an Empirical Research on Global Laptop Brands
Author(s): Adilla Anggraeni, Desyra Sukma Dewanthi, Vivian Lim
Affiliation: Bina Nusantara University, Indonesia
Keywords: Brand experience; brand trust; brand satisfaction; brand loyalty; laptop brands.
Received: March 28, 2014 | Accepted: April 11, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 97 – 103 | Citation: 0
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"The Village Creative Industries": Solution Strengthening Regional Competitiveness In The Asean Economic Community (AEC) (Study Case In KendangJimbe Industry At Blitar, East Java)
Author(s): Yenny Kornitasari
Affiliation: University of Brawijaya, Indonesia
Keywords: AEC, Competitiveness, Economic Creative, The Village Creative Industries, Regional
Received: March 7, 2014 | Accepted: April 23, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 104 – 109 | Citation: 0
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Nursing Documentation: Culture Perception, Motivation, and Commitment (Study in ParuBatu Hospital Malang East Java Indonesia)
Author(s): Agni H. Pratiwi, Armanu, Dewi K. Ningsih
Affiliation: University of Brawijaya Malang, Indonesia
Keywords: Culture, Motivation, Commitment, Nursing Documentation
Received: March 21, 2014 | Accepted: April 19, 2014
Type of Paper: Case study | Vol. 2(2) Page: 110 – 117 | Citation: 0
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