By-Laws and Social Relations: Shaping the Societal Behaviour
Author(s): Suzei Mat Nurudin, Dr. Zarina Mohd Zain, Nor Suhaiza Md. Khalid, Rasukhan Safiin
Affiliation: Faculty of Administrative Science and Administrative Study, University Technology MARA, 70300, Seremban, Negeri Sembilan, Malaysia
Keywords: Local Government; By-Laws; Islamic Approach; Jurisdiction; Behavior.
DOI
10.35609/gjbssr.2022.10.1(1)
Received: January 10, 2022 |
Accepted: March 31, 2022
Type of Paper: Empirical | Vol. 10(1) Page: 1 – 1
Reference to this paper should be referred to as follows: Nurudin, S.M; Zain, Z.M; Khalid, N.S.M; Safiin, R. (2022). By-Laws and Social Relations: Shaping the Societal Behaviour, GATR-Global J. Bus. Soc. Sci. Review, 10(1), 01–11. https://doi.org/10.35609/gjbssr.2022.10.1(1)
How to Improve the Performance of Micro, Small, and Medium Enterprises?
Author(s): Ririn Wulandari , Wei-Loon Koe
Affiliation: Universiti Teknologi MARA, Cawangan Melaka, 75300, Melaka, Malaysia
Keywords: Characteristics; Innovation; Micro small and medium enterprises (MSMEs); Performance
DOI
10.35609/gjbssr.2021.9.4(4)
Received: September 15, 2021 |
Accepted: December 31, 2021
Type of Paper: Empirical | Vol. 9(4) Page: 273 – 282
Reference to this paper should be referred to as follows: Wulandari, R; Koe, W.L. (2021). How to Improve the Performance of Micro, Small, and Medium Enterprises?,GATR Global J. Bus. Soc. Sci. Review,9(4), 273–282. https://doi.org/10.35609/gjbssr.2021.9.4(4)
Sexual Harassment Deterrent Mechanism to Safeguard the Well-Being of Sports Practitioners
Author(s): Sharifah Syahirah, Syarifah Fathynah, Bahiyah Abdul Hamid, Habibah Ismail, Fadilah Puteh
Affiliation: Universiti Teknologi MARA (UiTM), 40450 Shah Alam, Malaysia
Keywords: Safeguard; Well-being; Sports Practitioners; Sexual Harassment; Deterrent Mechanism
DOI
10.35609/gjbssr.2020.9.1(6)
Received: December 22, 2020 |
Accepted: March 31, 2021
Type of Paper: Empirical | Vol. 9(1) Page: 50 – 57
Reference to this paper should be made as follows: Syahirah, S; Fathynah, S; Hamid, B.A; Ismail, H; Puteh, F. (2021). Sexual Harassment Deterrent Mechanism to Safeguard the Well-Being of Sports Practitioners, GATR Global J. Bus. Soc. Sci. Review, 9(1): 50 – 57. https://doi.org/10.35609/gjbssr.2021.9.1(6)
Negotiating for Justice: Judge's Perception of the Plea-Bargaining Process in Malaysia
Author(s): Zaiton Hamin, Ahmad Ridhwan Abd Rani
Affiliation: Associate Professor, Faculty of Law, UiTM Shah Alam 40450, Selangor, Malaysia
Ph.D Candidate, Faculty of Law, UiTM Shah Alam 40450, Selangor, Malaysia
Keywords: Criminal Procedure; Judiciary; Pre-trial Stage; Plea-Bargaining Process; Plea of Guilty.
DOI
10.35609/gjbssr.2020.7.1(4)
Received: December 10, 2018 |
Accepted: February 22, 2019
Type of Paper: Review | Vol. 7(1) Page: 27 – 32
Reference to this paper should be made as follows: Hamin, Z; Rani A.R.A. 2019. Negotiating for Justice: Judge's Perception of the Plea-Bargaining Process in Malaysia, Global J. Bus. Soc. Sci. Review 7 (1): 27 – 32. https://doi.org/10.35609/gjbssr.2019.7.1(4)
When Women are the Criminals: Governing Violent Extremism in Malaysia via 'Hard' and 'Soft' Modalities
Author(s): Zaiton Hamin, Saslina Kamaruddin
Affiliation: UiTM Shah Alam 40450, Selangor, Malaysia
Lecturer, Faculty of Business Management & Professional Studies, Management & Science University, 40100, Shah Alam, Selangor, Malaysia
Keywords: Violent Extremism; Terrorism; Women; Law; Countering Violent Extremism; Preventing Violent Extremism.
DOI
10.35609/gjbssr.2020.7.1(6)
Received: December 21, 2018 |
Accepted: February 20, 2019
Type of Paper: Review | Vol. 7(1) Page: 48 – 53
Reference to this paper should be made as follows: Hamin, Z; Kamaruddin, S. 2019. When Women are the Criminals: Governing Violent Extremism in Malaysia via 'Hard' and 'Soft' Modalities, Global J. Bus. Soc. Sci. Review 7 (1): 48 – 53. https://doi.org/10.35609/gjbssr.2019.7.1(6)
Challenges Faced by Malaysian Parents in Caregiving of a Child with Disabilities
Author(s): Norliza Saiful Bahry, Azmi Mat, Nur Liana Kori, Ainunnazlee Mohd Ali, Zarina Abdul Munir, Mohammad Zaim Mohd Salleh
Affiliation: Faculty Business and Management, Universiti Teknologi MARA, 42300 Puncak Alam, Selangor, Malaysia.
Keywords: Caregiving Child; Disabilities Child; Parents Stress; Cost of Raising.
DOI
10.35609/gjbssr.2020.7.2(2)
Received: March 9, 2019 |
Accepted: June 22, 2019
Type of Paper: Empirical | Vol. 7(2) Page: 118 – 124
Reference to this paper should be made as follows: Bahry, N.S.; Mat, A.; Kori, N. L.; Ali, A. M.; Munir, Z. A.; Salleh, M. Z. M. 2019. Challenges Faced by Malaysian Parents in Caregiving of a Child with Disabilities, Global J. Bus. Soc. Sci. Review 7 (2): 118 – 124. https://doi.org/10.35609/gjbssr.2019.7.2(2).
Public Sector Integrity Violations
Author(s): Afzal Izzaz Zahari, Jamaliah Said
Affiliation: Accounting Research Institute, University Teknologi MARA, Shah Alam, Malaysia
Keywords: Government; Integrity Violations; Malaysia; and Public Sector.
DOI
10.35609/gjbssr.2020.7.2(4)
Received: March 19, 2019 |
Accepted: June 23, 2019
Type of Paper: Empirical | Vol. 7(2) Page: 131 – 138
Reference to this paper should be made as follows: Zahari, A. I.; Said, J. 2019. Public Sector Integrity Violations, Global J. Bus. Soc. Sci. Review 7 (2): 131 – 138. https://doi.org/10.35609/gjbssr.2019.7.2(4)
The Association between Big-Five Personality and Property Deviance
Author(s): Aida Abdullah and Sabitha Marican
Affiliation: Faculty of Administrative Science and Policy Studies, Universiti Teknologi Mara, Malaysia.
Keywords: Property Deviance; Personality; Surgency; Conscientiousness; Agreeableness; Emotional Stability; Openness to Experience.
Received: March 17, 2017 |
Accepted: May 2, 2017
Type of Paper: Empirical | Vol. 5(2) Page: 24 – 28
Evaluating Public Participation Mechanisms in LA21 Programs in Malaysia
Author(s): Hardev Kaur Latchimanan Singh and Shamsinar Rahman
Affiliation: Universiti Teknologi MARA, Malaysia
Keywords: Public Participation; Participatory Mechanisms; Local Government; Local Agenda 21; Sustainable Development.
Received: November 23, 2016 |
Accepted: June 22, 2017
Type of Paper: Empirical | Vol. 5(3) Page: 76-83
The Practicality of Nominating Committee in a Company
Author(s): Nurul Jannah Mustafa Khan , Nor Akhmal Hasmin
Affiliation: Universiti Teknologi MARA, Shah Alam, Malaysia
Keywords: Corporate governance; Nominating Committee; directors; independence; Malaysia.
Received: December 24, 2015 |
Accepted: January 6, 2016
Type of Paper: Conceptual | Vol. 4(1) Page: 10 – 16
The Influence of the Types of Compensation (Financial and Non-Financial) on Job Performance among Employees at the Employees' Provident Fund (EPF) in Kuala Terengganu, Terengganu, Malaysia
Author(s): Mas Anom bt. Abdul Rashid, Mohd Noor Azman bin Othman, Mohd Zainudin bin Othman, Nurul Fatini
Affiliation: KPTM, Malaysia UUM, Malaysia UiTM Jengka, Pahang
Keywords: In contrary to prior studies the study found out that financial compensation does not affect the job performance.
Received: December 17, 2015 |
Accepted: January 22, 2016
Type of Paper: Empirical | Vol. 4(1) Page: 24 – 30
Shareholder Activism, Institutional Shareholders and Agency Problems in Malaysia
Author(s): Maizatul Akmal Musa, Shahril Eashak Ismail
Affiliation: Universiti Teknologi MARA, Malaysia
Keywords: Shareholder activism; institutional shareholders; corporate governance; Emerging Market; Agency problems.
Received: July 14, 2016 |
Accepted: August 2, 2016
Type of Paper: Conceptual | Vol. 4(3) Page: 30 – 36
Talaqqi Method in Teaching and Learning Islamic Education at Pondok Institutions
Author(s): Syuhaida Idha Binti Abd Rahim, Mohd Asmadi Yakob, Siti Khurshiah Mohd Mansor, Rukiah Mohamad
Affiliation: Universiti Teknologi MARA Selangor, Puncak Alam Campus, Universiti Teknologi MARA Selangor, Shah Alam, Malaysia
Keywords: Talaqqi, Teaching, Learning, Islamic Education, Pondok Institution
Received: July 18, 2016 |
Accepted: August 4, 2016
Type of Paper: Conceptual | Vol. 4(3) Page: 68 – 73
Assessing Entrepreneurial Competencies and Innovative Behaviour in Academic Libraries
Author(s): Haziah Sa'ari
Affiliation: Universiti Teknologi MARA (UiTM), Malaysia
Keywords: Entrepreneurial competencies, Innovative behaviour, Academic librarian, Malaysian universities.
Received: July 19, 2016 |
Accepted: August 7, 2016
Type of Paper: Conceptual | Vol. 4(3) Page: 131 – 139
The Role of Union Leader-Member Relationship Capital within Trade Union for Mental Health
Author(s): Jacqueline Koh,Lailawati Mohd Salleh,Naresh Kumar, Zuraina Dato' Mansor, Noorziah Mohd Salleh, Dg Kamisah Ag Budin, Abdul Kadir Rosline andBalakrisnan Parasuraman
Affiliation: Universiti Putra Malaysia/Universiti Teknologi Mara Malaysia, Malaysia.
Keywords: Union Leader- Member Relationship Capital, Mental Health, Malaysia.
Received: September 14, 2016 |
Accepted: October 21, 2016
Type of Paper: Empirical | Vol. 4(4) Page: 39 – 53
The issue of Assessment Tax Arrears: A Case Study of the Melaka Historic City Council, Malaysia
Author(s): Shamsinar Rahman, Hardev Kaur Latchimanan Singh, Zaliha Hussin, Zulkifli Baharud-din
Affiliation: Universiti Teknologi MARA, Negeri Sembilan, Malaysia
Keywords: Assessment tax; Arrears; Local Government; Local autonomy; Malaysia.
Received: December 13, 2014 |
Accepted: January 24, 2015
Type of Paper: Empirical | Vol. 3(1) Page: 75 – 81
Factors affecting the Adoption Decision of Home Grown Medical Technology in Malaysian Hospitals: An Exploratory Study
Author(s): Zarina Denan , Nur Zana Mat Nur, Mailud.Balal
Affiliation: University Technology MARA, Shah Alam, Malaysia
Keywords: Adoption decision; Developing countries; Home Grown medical Technology; TOE; TAM
Received: March 10, 2015 |
Accepted: April 16, 2015
Type of Paper: Empirical | Vol. 3(2) Page: 42 – 51
Determinants of Women Involvement in Sarawak Cooperative Movement
Author(s): Jati Kasuma Ali, Yusman Yacob, Cynthia Gundu Bullok, Rashinah Binti Hossen
Affiliation: Universiti Teknologi MARA Sarawak, Malaysia
Keywords: Cooperatives; Life Impulse; Environmental Influence; Women Entrepreneur.
Received: March 21, 2015 |
Accepted: April 11, 2015
Type of Paper: Empirical | Vol. 3(2) Page: 104 – 111
Marketing Organ Donation in Universities: A Literature Review
Author(s): Sharifah Nurafizah Syed Annuar , Stephen Laison Sondoh Jr, Andreas Totu
Affiliation: Universiti Teknologi MARA Sabah, Malaysia
Keywords: Organ Donation; University; Organ Donation Campaign; Marketing.
Received: July 10, 2015 |
Accepted: August 12, 2015
Type of Paper: Conceptual | Vol. 3(3) Page: 32 – 38
Development and Validation Process of an Innovative Instrument to Assess Perception of Research University Image
Author(s): Noordini Abdullah, Nooraini Mohamad Sheriff
Affiliation: Politeknik Ungku Omar, Malaysia Universiti Teknologi Mara, Shah Alam, Malaysia
Keywords: Brand Image; Research University; new instrument; convergent validity; discriminant validity
Received: July 10, 2015 |
Accepted: August 16, 2015
Type of Paper: Empirical | Vol. 3(3) Page: 47 – 53
Issues and Challenges of Social Media Adoption by Tourism SMEs
Author(s): Cynthia Robert Dawayan , Stephen Laison Sondoh Jr.
Affiliation: Universiti Teknologi MARA, Sabah, Universiti Malaysia Sabah, Malaysia
Keywords: SMEs; Social media; Social media adoption; Facebook; Issues and challenges
Received: September 15, 2015 |
Accepted:
Type of Paper: October 18, 2015 | Vol. 3(4) Page: 1 – 7
The Relationship between Strategic Resources and Business Performance
Author(s): Sitti Syamsiar Muharram, Sarminah Samad
Affiliation: Universiti Teknologi MARA, Kota Kinabalu, Sabah, Universiti Teknologi MARA, Shah Alam, Malaysia
Keywords: Strategic Resources, Business Performance.
Received: December 9, 2013 |
Accepted: January 14, 2014
Type of Paper: Review | Vol. 2(1) Page: 1 – 5
Claiming Maintenance from Children: The Malaysian Legal Perspective
Author(s): Syuhaeda Aeni binti Mat Ali, Azhani binti Arshad
Affiliation: MARA Technology University, Shah Alam, Malaysia
Keywords: Maintenance of parents; financial support; children; civil and Shariah law
Received: December 27, 2013 |
Accepted: January 20, 2014
Type of Paper: Review | Vol. 2(1) Page: 11 – 17
Young Travellers: Factors Restraining the Purchase Decision towards Ecotourism Products
Author(s): Goretti Edwin Langi, Sharifah Khairunnisa Syed Ezahar, Norsyazwani Thelaha, Nor Azah Mustapha, Dr Norliza Aminudin
Affiliation: Universiti Teknologi MARA, Puncak Alam, Malaysia
Keywords: Ecotourism, Young Travellers, Purchase Decision, Factor Restraining, Psychological Factors
Received: March 5, 2014 |
Accepted: April 21, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 10 – 18
Market Segmentation of Organ Donors in Malaysia: A Systematic Literature Review
Author(s): Sharifah Nurafizah Syed Annuar, Imbarine Bujang
Affiliation: Unversiti Teknologi MARA Sabah, Malaysia
Keywords: Market Segmentation; Organ Donations; Malaysia; Demographic; Geographic; Psychographic; Behavioural.
Received: March 10, 2014 |
Accepted: April 26, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 50 – 54
Investigating the Relationship between Knowledge and Complaint Behaviour among Motor Vehicle Repairs Consumers in Shah Alam, Malaysia
Author(s): Azmi Mat, Zarina Abdul Munir, Nur Liana Kori
Affiliation: Universiti Teknologi MARA Puncak Alam, Malaysia
Keywords: Complaint behaviour; dissatisfaction; consumer's knowledge
Received: March 23, 2014 |
Accepted: April 22, 2014
Type of Paper: Empirical | Vol. 2(2) Page: 61 – 68
The Protective Designation for Urban Conservation and Heritage Development in George Town, Penang
Author(s): Kamarudin Ngah , Mohd Fitri Abdul Rahman, Zainal Md. Zan, Zaherawati Zakaria
Affiliation: Universiti Utara Malaysia, Universiti Teknologi MARA Kedah, Malaysia
Keywords: Urban Conservation, Conservation Areas, Heritage, Protective Designation, Development Control.
Received: March 16, 2014 |
Accepted: April 23, 2014
Type of Paper: Conceptual | Vol. 2(2) Page: 88 – 96
Impacts of Marketing Mix on the Usage of Library Services towards Library Users' Satisfaction
Author(s): Aqilah Jamaludin,Razilan Abdul Kadir,Dang Merduwati Hashim, Masitah Ahmad,Ahmad Nazri Mansor
Affiliation: UiTM Kampus Puncak Perdana, Malaysia
Keywords: Library Services; Marketing; Marketing Libraries; Marketing Mix; Users' Satisfaction.
Received: July 4, 2014 |
Accepted: August 10, 2014
Type of Paper: Conceptual | Vol. 2(3) Page: 29 – 34
A comparative study on the work reward preferences between Generation X and Generation Y
Author(s): Tengku Elena Tengku Mahamad , Amirah Mardhiah Khairil Annuar, Wan Soraya Wan Abdul Ghani
Affiliation: Universiti Teknologi MARA, 40450 Shah Alam, Malaysia
Keywords: Generation X; Generation Y; Management; Monetary; Non-monetary.
Received: July 23, 2014 |
Accepted: August 22, 2014
Type of Paper: Empirical | Vol. 2(3) Page: 46 – 51
Evaluating Employees' Commitment in Islamic Work Ethics Perspective
Author(s): Nur`Ain Achim , Hairunnisa Ma'amor , Norhidayah Mohd Rashid
Affiliation: University Technology MARA, Malaysia
Keywords: Organizational commitment; employees commitment; affective commitment; normative commitment; continuance commitment; Islamic; work ethics.
Received: September 18, 2014 |
Accepted: October 4, 2014
Type of Paper: Empirical | Vol. 2(4) Page: 87 – 94
Understanding Employee Psychological Contract and Job Satisfaction
Author(s): Hairunnisa Ma'amor , Norhidayah Mohd Rashid, Nur`ain Achim, Nurul Atikah Zainal
Affiliation: Universiti Teknologi MARA (UiTM), Malaysia
Keywords: Psychological contract; relational dimension; transactional dimension; job satisfaction
Received: September 4, 2014 |
Accepted: October 3, 2014
Type of Paper: Empirical | Vol. 2(4) Page: 112 – 118
Developing measurement of value creation in Malaysian Government Linked Companies using the Delphi technique
Author(s): Nik Herda Nik Abdullah,Jamaliah Said
Affiliation: Universiti Teknologi MARA, Malaysia
Keywords: Delphi technique; government linked companies; panel expert; value creation.
Received: September 20, 2014 |
Accepted: October 11, 2014
Type of Paper: Empirical | Vol. 2(4) Page: 119 – 126
Dealing with Shares on a Shareholder's Death: The Plight of the Deceased's Personal Representative.
Author(s): Akmal Hidayah Halim, Wan Noraini Mohd Salim, Halyani Hassan, Nor Azlina Mohd Noor, Azhani Arshad
Affiliation: IIUM, Kuala Lumpur, Universiti Utara Malaysia, Kedah, UiTM, Shah Alam, Selangor, Malaysia
Keywords: Shareholder's Death, Shares, Estate Distribution, Personal Representative, Malaysian Law.
Received: December 21, 2012 |
Accepted: February 24, 2013
Type of Paper: Review | Vol. 1(1) Page: 25-32
Non-financial Compensation as Determinant of Job Retention
Author(s): Dayang Nailul Munna Abg Abdullah, Nor Fadzilah Salleh
Affiliation: Universiti Teknologi MARA (UiTM), Puncak Alam Campus, Selangor, Universiti Malaysia Sarawak (UNIMAS), Sarawak, Malaysia
Keywords: Job Enrichment, Pay Equity and Job Retention.
Received: December 7, 2012 |
Accepted: January 25, 2013
Type of Paper: Empirical paper | Vol. 1(1) Page: 70-77
Loan Loss Provisions and Earnings Management in Malaysian Banking Industry
Author(s): Hasni Abdullah, Imbarine Bujang, Ismail Ahmad
Affiliation: Universiti Teknologi MARA Pahang, Pahang, Universiti Teknologi MARA Sabah, Sabah, Universiti Teknologi MARA Shah Alam, Selangor, Malaysia
Keywords: Loan Loss Provisions; Earnings Management; Capital Management; Macroeconomic Factors; Commercial Banks.
Received: December 8, 2012 |
Accepted: February 10, 2013
Type of Paper: Empirical paper | Vol. 1(1) Page: 93-104
The Cognizant of Allergy Diseases and Climate Change
Author(s): Norrina Din, Kamal Izzuwan Ramli,Basri Rashid
Affiliation: Universiti Teknologi MARA, Penang, Universiti Utara Malaysia, Kedah, Malaysia
Keywords: Allergy diseases; climate change; Allergy sufferer; allergen
Received: March 21, 2013 |
Accepted: April 29, 2013
Type of Paper: Empirical paper | Vol. 1(2) Page: 83 – 91
A Study on Customers' Satisfaction towards Services Provided by Agencies at Urban Transformation Centre (UTC) Melaka
Author(s): Norshiba Norhisham, SitiZaitun Saddam, AinaaIdayu Iskandar, Norazira Mohd Abas, NurulAzrin Ariffin, MuhdLokmanNul Hakim Lamri
Affiliation: Universiti Teknologi MARA (UiTM) Bandaraya Melaka, Malaysia
Keywords: customer satisfaction; expectation; services; government agency
Received: March 21, 2013 |
Accepted: April 17, 2013
Type of Paper: Empirical | Vol. 1(2) Page: 92 – 99
Continuance Intention towards e-Government Web-Based Applications Adoption in Southern Malaysia
Author(s): Siti Mahzurah Bahruni, Marlita Mat Yusof, Ramita Abdul Rahim
Affiliation: Universiti Teknologi MARA, Puncak Alam, Selangor, Malaysia
Keywords: E-Government adoption; continuance intention
Received: March 20, 2013 |
Accepted: April 22, 2013
Type of Paper: Review | Vol. 1(2) Page: 146 – 153
A Conceptual Framework on Promotional Activity Practices in Malaysian Education Resource Center
Author(s): Siti Nurul Maryam Abdullah, Mazlina Pati Khan , Norzuraiza Rina Ahmad , Irni Eliana Khairuddin and Nora'ayu Ahmad Uzir
Affiliation: Universiti Teknologi MARA, Selangor, Malaysia
Keywords: Education resource center; School library; Promotional activity; Media teacher.
Received: March 8, 2013 |
Accepted: April 19, 2013
Type of Paper: Conceptual | Vol. 1(2) Page: 154 – 161
The Governance of Accounting Rules and Tax Rules: Analysis of SMEs' Tax Avoidance Strategies
Author(s): Hariyanti, Rohaya, Normah and Rozainun
Affiliation: Universiti Teknologi MARA, Shah Alam, Malaysia
Keywords: Dual Reporting System; ETRs; SMEs; STR; Tax Gap
Received: July 3, 2013 |
Accepted: August 28, 2013
Type of Paper: Empirical paper | Vol. 1(3) Page: 26 – 34
A Conceptual Framework on Preservation Management : Modelling the Sustainable Development for Preserving Archival Heritage
Author(s): Mazlina Pati Khan, Siti-Nurul-Maryam Abdullah, Norzuraiza Rina Ahmad, Irni ElianaKhairuddin and Nora'ayu Ahmad Uzir
Affiliation: Universiti Teknologi MARA, Selangor, Malaysia
Keywords: Education resource center; School library; Promotional activity; Media teacher.
Received: July 9, 2013 |
Accepted: August 14, 2013
Type of Paper: Review | Vol. 1(3) Page: 54 – 59
The Institution of Hisbah: In the Purview of Its Significances and Development
Author(s): Mohd Ab Malek bin Md Shah, Mohd Harun bin Shahudin, Sulaiman bin Mahzan, Rani Diana Othman, Jeniwaty Mohd Jody
Affiliation: UiTM Melaka, Malaysia
Keywords: hisbah; muhtasib; future prospect; justice
Received: July 5, 2013 |
Accepted: August 17, 2013
Type of Paper: Review | Vol. 1(3) Page: 60 – 68
The Contact Centre Industry in Malaysia: An Insight through Porter's Diamond Competitiveness Model.
Author(s): Mohmad Najid Ramli, Syed Jamal Abdul Nasir Syed Mohamad
Affiliation: University Teknologi MARA, Shah Alam, Malaysia
Keywords: Contact Centre Industry, Porter's Diamond Model, Business Process Outsourcing, BPO, Competitive Strategies.
Received: July 29, 2013 |
Accepted: August 14, 2013
Type of Paper: Review | Vol. 1(3) Page: 69 – 77
Attitude of Students towards Statistics Application
Author(s): Norizan Anwar, Aniza Jamaluddin, Hanis Diyana Kamarudin
Affiliation: Universiti Teknologi MARA, Puncak Perdana Campus, Shah Alam, Selangor, Malaysia
Keywords: Student's Statistics Acceptance; Affect; Cognitive Competence; Value; Undergraduate Students.
Received: July 19, 2013 |
Accepted: August 25, 2013
Type of Paper: Empirical Paper | Vol. 1(3) Page: 78 – 83
Reward and Employee's Creativity: Case of Manufacturing Organization
Author(s): Ramita Abdul Rahim, Noor Azrin Mohammad Nasir, Marlita Mat Yusof, Nor Lela Ahmad
Affiliation: Universiti Teknologi MARA, Shah Alam, Malaysia
Keywords: Extrinsic Reward; Intrinsic Reward; Employee Creativity; Manufacturing Organization.
Received: September 28, 2013 |
Accepted: October 15, 2013
Type of Paper: Empirical Paper | Vol. 1(4) Page: 10 – 17
The Modern Retail Customer's Experience on Customer Engagement: Evidence from Health and Personal Care Stores in Malaysia Using Structural Equation Modelling Approach (SEM)
Author(s): Rozita Naina Mohamed,Rosidah Musa,Ramesh Krishnan, Shafinar Ismail
Affiliation: Universiti Teknologi MARA, Shah Alam, Universiti Teknologi MARA, Malacca Campus City, Malaysia
Keywords: Customer Emotions; Customer Engagement; Modern Retail and Health and Personal Care Stores
Received: September 7, 2013 |
Accepted: October 29, 2013
Type of Paper: Empirical Paper | Vol. 1(4) Page: 28 – 34